Privacy Policy

Privacy Policy

Introduction

Welcome to https://dubai-hatta-tour.terratrek.net (henceforth referred to as “Dubai Hatta Tour” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal information in adherence to various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Law on the Protection of Personal Information (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) in South Africa

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://dubai-hatta-tour.terratrek.net
  2. Mobile applications and services provided by Dubai Hatta Tour
  3. Online interactions through social media platforms linked to our website
  4. Any other digital services or products offered by us

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You register and use our applications and services as an authorized user.
  2. You visit or navigate our websites that reference this Privacy Statement.
  3. You engage with our communications, including emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide our services effectively. The categories of personal information we gather include:

  1. Account Information: Details related to your user account, such as username, email address, and password.
  2. Payment Information: Data necessary for processing payments, including cardholder name, payment method, and transaction history.
  3. Financial Information: Personal financial details required for billing and transactional purposes.
  4. Purchase Information: Records of products or services you’ve purchased from us, including order numbers and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, and location data.
  6. Location Data: Information about your geographic location when you interact with our services.
  7. Feedback: Your responses to surveys, feedback forms, or user reviews we may request.
  8. Social Media Information: Details from social media platforms when you connect your account with ours.
  9. Product Information: Any information you provide about your interests, preferences, or product interactions.

We collect this data through various methods: user input forms, direct interactions with our applications and websites, automated technologies (like cookies), and third-party service providers who assist us in processing data.

Cookies

Dubai Hatta Tour uses cookies to enhance user experience and gather analytics. Cookies are small text files stored on your device that serve different purposes, including:

  1. Strictly Necessary Cookies: Essential for navigating our website and using its core features.
  2. Preference Cookies: Remember your preferences, language settings, and ad choices.
  3. Analytics Cookies: Track and analyze user behavior to improve the performance of our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes collected or as required by applicable laws. Once the purpose has been fulfilled or the retention period has ended, we securely delete or anonymize the data.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal information, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit the use or disclosure of your personal information.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your rights does not negatively impact your interactions with us.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team using the details provided below.

Changes to Policy

Dubai Hatta Tour reserves the right to update or modify this Privacy Policy at any time. Any changes will be effectively communicated through our website, and we encourage you to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests to unsubscribe from communications, or data protection questions, please contact us: